Viptika Privacy Policy — Everything you need to know about how your data is protected

viptika Only information that is genuinely necessary to provide our services is collected. We do not gather data beyond what is needed — this is a core principle of our policy.

Information is collected from two sources — what you provide directly, and what viptika collects automatically.

Viptika uses your data only for specific, legitimate purposes. No information is used for unrelated or irrelevant ends.

• Creating, managing, and securing your account.
• Processing deposit and withdrawal transactions securely.
• Sending bonuses, promotions, and personalized offers — only with your consent.
• Detecting and preventing fraud, money laundering, and unauthorized access.
• Meeting legal obligations — such as submitting reports to licensing authorities.
• Analyzing and improving platform performance.
• Providing customer support services.

We do not share your data with any external advertising networks for profiling or targeted advertising purposes.

Viptika never sells your personal data. In limited cases, certain information may be shared with trusted partners — solely for the purpose of delivering our services.

• Payment Processors: bKash, Nagad, Rocket, and others — to process your transactions.
• Game Providers: Pragmatic Play, Evolution, and others — to keep game services running.
• KYC verification provider: A regulated service for identity verification.
• Legal Authorities: Upon a valid court order or lawful request from a regulatory authority.
• Security services: For fraud detection and cybersecurity.

Viptika uses cookies and similar technologies on its website and app. These help improve your browsing experience and keep your account secure.

• Essential cookies: Login sessions, language preferences, and security tokens — the site cannot function without these.
• Functional Cookies: Remembers your preferences — such as game filter settings.
• Analytics Cookies: To understand which sections of the site are used most.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect how viptika functions.

Viptika conducts KYC (Know Your Customer) verification in compliance with international gaming license requirements and to prevent money laundering. This process is equally important for your own protection.

• KYC verification may be required before your first withdrawal or for high-value transactions.
• Required documents: National ID or passport, a selfie photo, and proof of address where applicable.
• KYC documents must be submitted via SSL-encrypted channels — do not send them by email.
• The verification process is typically completed within 24–48 hours.
• KYC documents are retained for a maximum of 5 years — after which they are securely deleted.

Viptika does not retain any data longer than necessary. Retention periods depend on the type of information and applicable legal obligations.

• Active account data: retained for as long as the account remains active.
• Financial transaction records: up to 5 years — required by legal obligations.
• KYC documents: retained for a maximum of 5 years, then securely deleted.
• Gaming activity logs: retained for 2 years.
• Customer support conversations: 1 year.

Once you close your account and all legal retention obligations have been met, your personal data will be deleted or anonymized.

As a viptika user, you have important rights over your personal data. Contact our support team to exercise any of these rights.

Viptika uses industry-leading technology and practices to protect your data. Security is never a compromise — it is the foundation of our infrastructure.

• 256-bit TLS/SSL encryption — applied to all data transmissions.
• AES-256 encryption — for data storage.
• Two-factor authentication (2FA) — required for every login and withdrawal.
• Real-time fraud monitoring — suspicious transactions are flagged immediately.
• Regular penetration testing — conducted by external security specialists.
• ISO-certified data centers — physical and digital security combined.

Please note that no system on the internet is 100% secure. viptika maintains the highest level of protection, but your own vigilance matters just as much. Keep a strong password and enable 2FA.

Viptika is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under 18.

Viptika may update this privacy policy from time to time. Users will be notified of significant changes via email or push notification.

• The date of each update will be clearly displayed at the top of the page.
• Continued use of viptika after any changes constitutes acceptance of the updated policy.
• Previous versions from the last 6 months are available in the archive on the viptika website.