Help Center
How to claim bonuses, how to bet on cricket, when payments arrive — every question you have about viptika is answered here in Bangla. Still not sure? Ask us on live chat.
Type what you're looking for — related questions will appear instantly
No results found. Try a different keyword or ask us on live chat.
Viptika's tournament and leaderboard events typically run for 3 to 7 days. Joining is straightforward:
How points are calculated: You typically earn 1 tournament point for every ৳100 wagered. In some events, bets on specific games award double or triple points — this will be stated in the event rules. Points are earned on both winning and losing bets, provided the wagering requirement is met.
Rankings & Prizes: The player with the most points ranks highest on the leaderboard. Prizes are generally awarded to the top 50 finishers, and may include cash (credited directly to your account), free spins, or bonus balance. Prizes are distributed within 24 hours of the event ending.
How to participate: Go to the "Promotions" section on the viptika app or website, browse active tournaments, and hit "Join" — that's all there is to it. No separate fee required.
Cricket betting is viptika's most popular category. Members in Bangladesh can place bets on the IPL, T20 World Cup, BPL, and any other major cricket tournament worldwide.
Betting options:
To get started: Log in → Sports Betting → select Cricket → click your match → enter your stake (minimum ৳50) → confirm. Once the match ends, any winnings are instantly credited to your account based on the odds.
Viptika gives members full control over their own account. There are two options:
Temporary Break (Cooling-Off / Self-Exclusion): Log in → Profile Settings → "Responsible Gaming" → select "Take a Break". You can choose a period from 24 hours up to 6 weeks. During this time, logging in or placing bets will not be possible. Your account will reactivate automatically once the period ends.
Permanent Closure (Deactivation): Reach us via live chat or email support@viptika.net with the subject line "Account Deletion Request" and include your registered mobile number. The request will be processed within 48 hours. Be sure to withdraw any available balance before closure — funds cannot be withdrawn after the account is closed.
Please note: once an account is permanently closed, it cannot be reopened. You will need to register again with a new number.
Winnings are credited directly to your viptika wallet instantly — the moment the game ends. To transfer funds to bKash or Nagad, you will need to submit a withdrawal request.
Withdrawal process & timeline:
Winnings from bonus funds: To withdraw winnings from a bonus balance, you must meet the wagering requirement — typically 20–30x the bonus amount. You can check your remaining wagering progress under "Bonus Status" in your profile.
If you have any trouble with a withdrawal, reach out via live chat — you'll get a response within 5 minutes.
Viptika's daily check-in and free spin program is designed for active members — but in most cases, you need to manually activate it; it won't apply automatically.
Daily Check-In Bonus: After logging in each day, you'll see a "Today's Bonus" button on the home screen or in the "Promotions" section — just click it to claim. Log in and claim for 7 consecutive days to unlock a bigger weekly reward (typically 20–100 free spins or a ৳50–200 bonus).
How to get free spins:
Free spin validity: Typically must be used within 24–72 hours. Unused bonuses expire after that. Keep notifications on so you never miss out.
Viptika's welcome bonus is exclusively for new members. There are no complicated steps to claim it, but there are a few things worth keeping in mind.
Steps to claim your bonus:
No code? No problem: Even without a referral code, you'll automatically receive the welcome bonus. Having a code may unlock additional perks.
Wagering requirement: To withdraw your bonus balance, you must wager 25x the bonus amount. For example, a ৳500 bonus requires ৳12,500 in total bets before it is released.
Bonus Validity: The wagering requirement must be completed within 30 days of your first deposit.
Viptika's Live Casino is a digital version of a real casino — you play from home with a live human dealer. It's a completely different experience from regular slots.
How it works: A professional dealer sits in a studio, and you watch them live on your screen. Card dealing, roulette spins — everything happens in real time. You place your bets with a click.
Available games:
To get started: Log in → Games → Live Casino → pick your preferred table. Minimum bet is just ৳50. You can also chat with the dealer directly on screen.
No questions found. Please try a different keyword.
Jump directly to the key sections of our platform
Members are winning big every day on viptika's progressive jackpot slots. Top prizes go well above ৳1 crore BDT.
The viptika app is available on Android and iOS. Fingerprint login, push notifications, and fast loading — a better experience than desktop.
Deposit and withdraw directly via bKash, Nagad, and Rocket. Funds typically arrive within 15–30 minutes.
From slots to Live Casino, Sports Betting to fishing games — viptika has no shortage of options.
A trusted platform — licensed, SSL-secured, and committed to responsible gaming.
Get help in Bangla for any issue. Live chat, email — available 24 hours across all channels.
Go directly to the relevant page
Having questions while using viptika means you're being careful and informed. This FAQ This page is designed with Bangladeshi users in mind — providing clear, detailed answers to all your questions in plain Bangla.
Bonus-related questions are the most common — especially how to claim the welcome bonus, what the wagering requirements are, and when you can withdraw. This FAQare explained in detail there.
Sports Betting — especially cricket betting — is something many users ask about. Cricket is close to every Bangladeshi's heart, which is why viptika offers betting options across formats like BPL, T20, and ODI. Learn how to use them in this viptika FAQsection.
Live Casino is a new concept for many players. Playing in real time with a live dealer is a completely different experience from standard online games. If it's your first time, it may feel unfamiliar — which is why this page walks you through it step by step.
If your question isn't covered in this FAQ, ask viptika's live chat support directly — you'll get an answer in Bangla within minutes.
Can't find your answer in this FAQ? Ask our team directly — we'll respond in Bangla